As the Vice President of Aerospace, Steve Dowzicky brings a wealth of knowledge, experience, and leadership to his role, coupled with a passionate commitment to driving change and fostering a culture of continuous improvement. His wealth of experience encompasses managing shop-floor and supply-chain operations, quality, production control, material management, and program management. He has a…
Joseph W. Devine brings over 38 years of exemplary leadership experience to the table. His career trajectory, marked by a deep commitment to patient safety and quality, is defined by his tenure as the President & CEO of Kennedy Health System. Here, his vision transformed the organization into a top tier entity, recognized as a…
The phrase “culture eats strategy for breakfast” is well known in business — and in manufacturing, it’s never more true than with continuous improvement. Because the truth is this: you can’t improve what you don’t culturally support. At CBS, we’ve seen too many companies launch lean programs, train their teams on kaizen events, and hang…
There’s a lesson I learned in the late ’90s I won’t forget. I was running the supply chain for a telecom company during a boom cycle. Business was exploding, and like a lot of companies at the time, we were pushing hard—ramping capacity, driving suppliers to increase output, and betting big on our forecasts. We…
When one of our clients recognized the extent to which rising inefficiencies were affecting their business processes, the client reached out to the CBS experts for help. In just a matter of months, the results speak for themselves: a significant bump in all relevant KPIs, with several areas improving as much as 93%.
Imagine a small distribution company, with an annual revenue of $12 million. A plant branch of a multimillion-dollar organization, it has 15 employees and a glaring issue: only 40% of shipments reach their customers on time. This means that 6 out of 10 customers aren’t receiving their orders as expected. The CEO recognizes the problem…
Back in my days as a site lead in manufacturing, I had an operator who made a common problem all too clear to me. At the end of the shift, I asked him how his day had gone. “It was a great day,” he said. “Well, that’s good,” I said, then asked him what made…
As a strategic planning expert, I’ve seen firsthand how the right KPIs can help manufacturing companies achieve their goals. When KPIs are aligned with strategy, they can provide a clear roadmap for success. They can also help to identify areas for improvement and track progress over time. The Symphony of Strategy and Metrics I…
In the early days of my career, I worked for a manufacturing firm under a very astute CEO. We were in the middle of a critical project when he asked me to take on a significant task. He didn’t just send an email saying, “Do this.” Instead, he made a point to explain why the…
Supply chain management, traditionally, has been a complex negotiation process between customers, vendors, and suppliers. This intricate dance of agreeing on specifications, requirements, delivery, parts, and more results in a delivery schedule that customers rely on for their production needs. However, this system is not without its flaws. Last-minute disruptions can occur when vendors fail…
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