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Equipping Your Team: 5 Steps to Leadership-Driven Employee Engagement
SOLUTION AREA: Leadership and Change Management
Whether we want to admit it or not, people are an organization’s most significant asset. The current world environment has made it even more difficult to retain talent, so finding ways to enhance job satisfaction and employee loyalty through employee engagement is critical.
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Leadership in Crisis: Lessons from a Childhood Survivor
SOLUTION AREA: Leadership & Change Management
Now is a difficult time for almost all businesses. Some are shuttered and experiencing the worst economic trauma imaginable. For others, the demand for their products might be soaring, but the health and well-being of their employees seems almost impossible to ensure. Each of these situations have employees, managers, and executives in places that they could not have imagined just a few months ago.
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Developing Client Learning Platform or Lean Six Sigma Blended Learning Program Delivers Results
At the time of engagement, the client lacked a comprehensive training strategy around their continuous improvement (CI) activities and wanted a training solution that would create a common language and approach for their team. After reviewing many different approaches and solutions, CBS introduced a blended learning model to develop lean Six Sigma Green Belt and Black Belt practitioners across the client’s organization.
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Opening the Flow of the Emergency Department
Leadership in a medium-size Central California hospital found themselves in a situation where patients were arriving to a hectic and congested waiting room with wait times exceeding 3 hours. This was not only dangerous for the patients, but it also damaged the reputation of the hospital within the community. The hospital leadership team determined that something needed to change quickly for the improvement of patient care.
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The most dangerous phrase in today’s manufacturing—“We Leaned it out.”
SOLUTION AREA:Operational Excellence
As many of us already know, Lean is a term that depicts broad concepts within world class operations developed by Toyota following WWII. Over the past two decades, I’ve often heard leaders from different industries describe their successes by stating something along the lines of: We’ve Leaned out our factories. It’s a phrase that seems benign, yet it’s one of the most dangerous phrases a leader can use. Why? What’s wrong with this phrase?
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Managing Manufacturing Operations Remotely
The COVID-19 pandemic has impacted nearly every facet of our lives, particularly, our work lives. Keeping operations “up and running” is a concern for almost every business across the country. The pandemic has forced most businesses to determine which roles can be done remotely and which need to be done on-site. For manufacturing businesses, this…
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Surgical Start Time Reliability: A Study in Improving Profit and Customer Satisfaction
After listening to patients and their loved ones’ complaints of having to wait well past their scheduled surgery times and considering the hospital’s rising overtime costs, Salina Regional Health Center leveraged their Lean Six Sigma training, the nurses, the managers and the entire surgical unit to help solve both problems. Using proven problem-solving tools, the surgical team identified the main causes of delays and implemented countermeasures that significantly improved both issues.
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