Leadership in Crisis: Lessons from a Childhood Survivor

By Ed Hoffman | July 22, 2020

SOLUTION AREA: Leadership & Change Management

Now is a difficult time for almost all businesses. Some are shuttered and experiencing the worst economic trauma imaginable. For others, the demand for their products might be soaring, but the health and well-being of their employees seems almost impossible to ensure. Each of these situations have employees, managers, and executives in places that they could not have imagined just a few months ago.

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Developing Client Learning Platform or Lean Six Sigma Blended Learning Program Delivers Results

CLIENT INDUSTRY: A&D
SOLUTION: Training, Operational Excellence

At the time of engagement, the client lacked a comprehensive training strategy around their continuous improvement (CI) activities and wanted a training solution that would create a common language and approach for their team. After reviewing many different approaches and solutions, CBS introduced a blended learning model to develop lean Six Sigma Green Belt and Black Belt practitioners across the client’s organization.

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How to be effective – working remotely

By Bryan Ward | July 9, 2020

SOLUTION AREA: Leadership and Change Management – Innovate

Working remotely is not new and, in fact, it has been around for nearly 40 years ; however, recently, many companies reversed this trend and brought workers back to the office, citing they would be more productive, innovative and agile. This healthy argument of whether employees are more productive working remotely or at the office still takes place today…

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Opening the Flow of the Emergency Department

CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence

Leadership in a medium-size Central California hospital found themselves in a situation where patients were arriving to a hectic and congested waiting room with wait times exceeding 3 hours. This was not only dangerous for the patients, but it also damaged the reputation of the hospital within the community. The hospital leadership team determined that something needed to change quickly for the improvement of patient care.

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The most dangerous phrase in today’s manufacturing—“We Leaned it out.”

By Ed Hoffman | June 19, 2020

SOLUTION AREA:Operational Excellence

As many of us already know, Lean is a term that depicts broad concepts within world class operations developed by Toyota following WWII. Over the past two decades, I’ve often heard leaders from different industries describe their successes by stating something along the lines of: We’ve Leaned out our factories. It’s a phrase that seems benign, yet it’s one of the most dangerous phrases a leader can use. Why? What’s wrong with this phrase?

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Managing Manufacturing Operations Remotely

By Rob Krall | June 19, 2020

SOLUTION AREA: Change Management and Leadership

The COVID-19 pandemic has impacted nearly every facet of our lives, particularly, our work lives. Keeping operations “up and running” is a concern for almost every business across the country. The pandemic has forced most businesses to determine which roles can be done remotely and which need to be done on-site. For manufacturing businesses, this results in tough questions…

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Surgical Start Time Reliability: A Study in Improving Profit and Customer Satisfaction

CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence

After listening to patients and their loved ones’ complaints of having to wait well past their scheduled surgery times and considering the hospital’s rising overtime costs, Salina Regional Health Center leveraged their Lean Six Sigma training, the nurses, the managers and the entire surgical unit to help solve both problems.  Using proven problem-solving tools, the surgical team identified the main causes of delays and implemented countermeasures that significantly improved both issues.

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7-minute Huddle Improves Patient Care and Employee Satisfaction

CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence

The ICU at Salina Regional Health Center was experiencing low employee morale and significant daily overtime due to the extensive monitoring needs of the patients along with the way the mandatory shift transfer meetings were occurring at the end of each shift. For the ICU to run effectively, hospital leadership decided that a Lean Six Sigma project was warranted to improve both areas.

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CBS Visual Management and Control System Enables Client to Manage Real Time

CLIENT INDUSTRY: Industrial Manufacturing
SOLUTION: Operational Excellence

A CBS client manufactures extremely complex and high tolerance product while operating in a very competitive market with high delivery demands from its customers. In this case, the company was under severe cost pressures as profitability and cash flow were not meeting corporate expectations. Additionally, their customers’ volumes were increasing, and they were not able to keep up.

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Finding the ‘Right’ Transformational Leader

By Rob Krall | May 25, 2020

SOLUTION AREA: Change Management and Leadership

Organizational success during significant change is dependent on several factors. Assigning the ‘right’ leader to drive that change is one of the most critical factors. Transformational leaders must have the ideal mix of competencies in leadership and business.

Read on to find out the key components that can help ensure successful change.

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