7-minute Huddle Improves Patient Care and Employee Satisfaction
The ICU at Salina Regional Health Center was experiencing low employee morale and significant daily overtime due to the extensive monitoring needs of the patients along with the way the mandatory shift transfer meetings were occurring at the end of each shift. For the ICU to run effectively, hospital leadership decided that a Lean Six Sigma project was warranted to improve both areas.
CBS Visual Management and Control System Enables Client to Manage Real Time
A CBS client manufactures extremely complex and high tolerance product while operating in a very competitive market with high delivery demands from its customers. In this case, the company was under severe cost pressures as profitability and cash flow were not meeting corporate expectations. Additionally, their customers’ volumes were increasing, and they were not able to keep up.
Consolidate to Win: Creating a Single Process-Based System
An aerospace business spin-off needed to simplify outdated procedures in order to achieve ISO 9001 certification. CBS helped the company consolidate all procedures into a single process-based system and establish multifunctional teams to develop and approve the process flows. As a result, the business achieved an 80% reduction in volume of procedural documents and received ISO 9001 certification within nine months.
Timing is Everything: Meeting Demand for Critical Product Lines
A designer and manufacturer of high-tech military products, this company was unable to meet customer demands, resulting in customer dissatisfaction and the potential for contractual penalties. CBS helped the company develop capacity tools for critical product lines, eliminated non-value-added activities and implemented a takt-based system that doubled shop capacity and reduced product lead time from 50 days to 13 days.
Training the Workforce for Improved Performance
A manufacturer of wings and supporting aerostructures was experiencing high rates of employee attrition, which impacted delivery deadlines and revenue goals while compromising important customer relationships. An intensive CBS engagement helped the supplier implement a robust workforce training program, significantly reduce product defects and rapidly improve on-time delivery rates.
Jennifer Peoples, CPA, CGMA
01 Associations Member of the AICPA and NJCPA Trustee for Women Rising – a nonprofit supporting victims of domestic violence Trustee for the NJCPA Scholarship Fund Chairperson for the Volunteer Relations Committee for the NJCPA Member of the Nominating Committee and Student Programs Committee for the NJCPA 02 Expertise Union negotiations – from a financial […]
Keith Yeater
“One of the things I’m most proud of working as a consultant and helping my clients is those “aha moments”, those moments when someone who has been struggling to understand their challenges comes to the realization that we can help, accepts the help, embraces the changes and begins to see the results.” 01 Industry Experience […]
Bryan Ward
“Growing up I was a kid who loved airplanes. That love has carried me through the 23 years I’ve spent in the aerospace industry through to today as a consultant where I love to watch processes and people come together.” 01 Industry Experience Aerospace & Defense Power Generation & Utilities Oil and Gas Industrial Fabrication […]
Steve Dowzicky
“I found out early on while working in the industry that I could successfully lead any team to drive change, so it became natural to me to become a consultant. For the clients I’ve served, from the factory level to the leadership level, I’ve built and sustained trusted relationships while becoming part of their teams […]
Edward Hoffman
“Ethics, honesty, competency—these are the core principals of our consulting business. And what every client can expect from us.” 01 Industry Experience Aerospace and Defense Power Generation & Utilities Industrial Equipment Construction Medical Device Electronics Metal Fabrication Private Equity 02 Professional Experience Director of Operations and Central Services at Lockheed Martin Manager Mfg at GE […]