Leadership and Change Management
Utilization of Business Diagnostic to Help Launch/Accelerate Your Improvement Strategy
Many companies that are looking to start a Continuous Improvement program know that they need to drive improvement but are unsure of where to start.
Read MoreShifting from Firefighting vs. Problem Solving
It is common for organizations to run into the everyday routines with the same problems affecting production, processes, or services, and learn to cope and live with them for months or even years. Ever ask yourself how your organization got there in the first place? Even more important, is there a way out of this…
Read MoreBusinesses Need to Start Benchmarking Sports Teams
Toyota and Danaher are just a couple of companies that are held up as examples of world-class operating systems and best-in-class lean organizations. While there is much to learn from these companies, I contend business can learn as much by benchmarking good sports teams. In fact, most average sports teams have exceeded some of the…
Read MoreA Practical Approach to Problem Solving
SOLUTION AREA: Operational Excellence, Program and Project Management, Leadership and Change Management, Supply Chain, Acquisitions and Integration
There is no shortage of advice on how to solve a problem. However, for anyone in a position of responsibility—from a CEO to a floor supervisor—the real challenge becomes which problem to solve first.
Read MoreDo Not Confuse Confidence with Competence
SOLUTION AREA: Operational Excellence, Program and Project Management
Life is full of examples where people have confused confidence with competence. Too often in business and industry, the consequences can be long lasting.
Read MoreBottom-up Metrics Approach
SOLUTION AREA: Operational Excellence, Leadership and Change Management, Acquisitions and Integration
As companies move forward with strategic planning, we often find disconnects between their goals, the actions or plans to achieve those goals, and the metrics used for tracking the performance of those actions.
Read MoreOvercoming the “Institutionalized Excuse”
SOLUTION AREA: Operational Excellence, Leadership and Change Management, Acquisitions and Integration
When we hear the phrase “Customer-Supplier Relationship,” the first thing they tend to think about is external suppliers. We find that regardless of industry, many of our clients have poor relationships with external suppliers, yet this is just the tip of the iceberg.
Read MoreCBS Engages with Client for a Quick Four-week Return on Its Investment
A CBS client manufactures engineered-to-order, low volume, heavy steel fabrication and welded products with high delivery demands from its customers. The company was under severe cost pressures as profitability and cash flow were not achieving expected results. The client consistently missed labor estimates even though time observations indicated they were attainable. In addition, the client consistently experienced material cost overruns because key components or requirements were omitted during the estimating/quoting process.
Read MoreFocused Pre-Admission Testing Improvement Processes to Reduce Same-Day Cancellations
CLIENT INDUSTRY: Healthcare
SOLUTION:Operational Excellence, Leadership & Change Management
Same-day cancellation of surgeries is one of the biggest wastes of resources for a health-care organization. Understanding the immediate need to improve, the leadership and the CBS consultant evaluated several potential approaches and determined that engaging a team of employees was the best way to solve this problem.
Read MoreContract Demand ≠ Work Cell Capability
CLIENT INDUSTRY: Electronics/Defense
SOLUTION:Operational Excellence
An electronics/defense organization located in Camden, NJ, was struggling to meet increasing customer demand. The client was the sole source for a critical classified component, and pressure to increase production throughput caused leaders to contact Competitive Business Solutions (CBS) to help solve the issue.
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