Words Shape Culture I’ve said it before: relationships are the work. But relationships are built—and broken—by how we talk to each other. That’s why I always say: develop leaders who speak with purpose and lead with clarity. Great leaders inspire confidence by giving people the tools, direction, and support they need to succeed. Lean in,…
Culture Is the Work I’ve walked into shops where few people say hello. Few folks make eye contact. The walls are covered in laminated posters about safety, performance, and accountability—and not one person believes any of it because it flat out contradicts their reality. That’s what happens when culture is treated like a bolt-on. You…
Building Lean Culture: Why Relationships Drive Team Trust & Engagement
When it comes to lean practices leading to transformations, many organizations make the mistake of focusing solely on the tools and techniques—the 5S implementations, the value stream mappings, the kaizen events. They treat implementing lean practices as a discrete project or initiative, rather than a fundamental shift in mindset and culture. As a result, the…
The disconnect between strategy and execution can be the Achilles’ heel of even the most well-conceived plans. Without a clear line of sight between the overarching vision and the specific actions taken by each individual contributor, sustainable success becomes elusive. As business leaders, we pour significant energy into crafting strategic visions—analyzing market trends, defining competitive…
In today’s fast-paced, high-pressure business environment, it’s all too easy for organizations to slip into a perpetual state of firefighting. When problems arise – and they inevitably will – the knee-jerk reaction is often to hastily apply a Band-Aid solution and move on to the next crisis. While this approach may provide temporary relief, it…
As a business consultant, I’ve had the privilege of collaborating with many smart, driven leaders and teams. One thing that always stands out is that the decision makers I have worked with know their business inside and out, and they understand their challenges better than anyone else. Why Bring in a Consultant? If you…
During a performance review, I found out my work-life balance was off because I was unknowingly doing three times the work of my colleagues. That made me rethink my approach, and I decided to give Leader Standard Work a shot. By jotting down my daily activities and sorting them into value-added or not, I figured…
We’ve all been there before. The manufacturing floor is humming along, hitting deadlines, reaching quotas – all according to plan. And then… A machine goes down. All the progress your team has been making suddenly hits a wall. And the problems spiral out from there. It’s a simple fact of manufacturing production: machinery reliability is…
When you’re thinking about buying a company, it’s important to look at more than just the financials. You also need to assess the company’s operational health. What’s amazing is that two of the best metrics for gaining a valuable amount of information on the operations side of things–namely, inventory levels and workforce engagement–can be gathered…
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