Leadership in Action: Driving Change Through Partnership
Summarize this article with:
When a Tier-2 aerospace company with 14,000 employees across 62 locations faced mounting pressure on margins, cash flow, and growth — along with declining customer satisfaction — its leadership didn’t ignore the challenge. They took action. By engaging CBS Consulting, they showed the foresight to bring in a partner who could help accelerate improvement.
Together, CBS and company leadership deployed a comprehensive continuous improvement system, anchored by training, coaching, and tactical initiatives. More than 300 employees were developed as change leaders, 800+ improvement events were launched, and the company quickly delivered results: $150M in improved cash performance and $68M in first-year savings.
Lesson: Strong leadership isn’t about having all the answers — it’s about knowing when to act, who to partner with, and how to lead transformation forward.
Latest Insights
-
Why Lean Transformations Plateau
Early lean gains are real, and so is the plateau that follows. Tim Christlieb explains why the constraint shifts from individual processes to the…
-
Operational Excellence Is a Leadership Behavior
Operational systems perform to the standard leadership allows. Tim Christlieb examines the tolerated behaviors that make congestion structural, the floor signals that reveal a…
Sign up to receive our latest insights!
"*" indicates required fields