Why Lean Alone Won’t Fix Your Business

Imagine a small distribution company, with an annual revenue of $12 million. A plant branch of a multimillion-dollar organization, it has 15 employees and a glaring issue: only 40% of shipments reach their customers on time. This means that 6 out of 10 customers aren’t receiving their orders as expected. The CEO recognizes the problem…

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The Lost Art of Work Assignments

In the early days of my career, I worked for a manufacturing firm under a very astute CEO. We were in the middle of a critical project when he asked me to take on a significant task. He didn’t just send an email saying, “Do this.” Instead, he made a point to explain why the…

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The True Costs of Poor Quality

When we think about quality in the manufacturing realm, we generally limit our focus to the tangible aspects of products such as parts, components, and their fit, size, finish, and alignment. Poor quality, however, extends far beyond what you can feel and see. As do the effects, not just on the consumer but within the…

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Deploying a Strategic Plan for Manufacturing CEOs

In my work with companies across the manufacturing landscape, I see it all the time. While many companies are great at creating strategies, very few are adept at deploying and managing them. Many companies mistakenly view their budgeting cycle as strategy deployment, keeping their focus solely on spending money on the things they predict will…

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Driving Strategic Change Through Culture

We have a saying around here:  Culture eats strategy for breakfast. In every industry, culture is a powerful force that can either propel or hinder strategic change initiatives, but nowhere is it more apparent than in manufacturing. And as the saying above suggests, a well-crafted strategy alone will not guarantee success unless it’s supported by…

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The Fifth “S” and why it should be the first…

“Stick Rate” is a term often used to describe the ability of a change to a process to remain in place over time. There is no more evident and frustrating example of this than when companies attempt to implement a 5S program. Anyone in the manufacturing sector that has experienced a 5S program rollout will…

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