Why Lean Alone Won’t Fix Your Business
Imagine a small distribution company, with an annual revenue of $12 million. A plant branch of a multimillion-dollar organization, it has 15 employees and a glaring issue: only 40% of shipments reach their customers on time. This means that 6 out of 10 customers aren’t receiving their orders as expected. The CEO recognizes the problem…
Read MoreVisual Management Control Systems & the Power of Keeping Score
Back in my days as a site lead in manufacturing, I had an operator who made a common problem all too clear to me. At the end of the shift, I asked him how his day had gone. “It was a great day,” he said. “Well, that’s good,” I said, then asked him what made…
Read MoreThe Lost Art of Work Assignments
In the early days of my career, I worked for a manufacturing firm under a very astute CEO. We were in the middle of a critical project when he asked me to take on a significant task. He didn’t just send an email saying, “Do this.” Instead, he made a point to explain why the…
Read MorePutting Certainty Back into Supply Chain Management
Supply chain management, traditionally, has been a complex negotiation process between customers, vendors, and suppliers. This intricate dance of agreeing on specifications, requirements, delivery, parts, and more results in a delivery schedule that customers rely on for their production needs. However, this system is not without its flaws. Last-minute disruptions can occur when vendors fail…
Read MoreLead Time Reduction: Boosting Cash Conversion for Your Business
My wife was recently involved in a car accident. She was thankfully unhurt and it wasn’t her fault. Because she needs her vehicle, we paid out of pocket to have it repaired while simultaneously working with the insurance company to get them to cut the reimbursement check. For us, keeping the time between paying out…
Read MoreThe Third Leg: Where Most Acquisitions Fail
In 2004 I was consulting for a business who had acquired a company. Things were not going well. Production was abysmal. The culture was in ruins. No one from the acquired company seemed to have anything good to say about the parent company. I knew from day one that I had my work cut out…
Read MoreBreaking through the Roadblocks (Before They Crash Production)
Let’s face it: every business has its problems, its constraints, and its inefficiencies. These issues can be like roadblocks, preventing you from reaching your goals and keeping you from delivering on your promises to your customers. The key is figuring out which of these roadblocks are the most detrimental and, more importantly, how to remove…
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