Focused Pre-Admission Testing Improvement Processes to Reduce Same-Day Cancellations

CLIENT INDUSTRY: Healthcare
SOLUTION:Operational Excellence, Leadership & Change Management

Same-day cancellation of surgeries is one of the biggest wastes of resources for a health-care organization. Understanding the immediate need to improve, the leadership and the CBS consultant evaluated several potential approaches and determined that engaging a team of employees was the best way to solve this problem.

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Contract Demand ≠ Work Cell Capability

CLIENT INDUSTRY: Electronics/Defense
SOLUTION:Operational Excellence

An electronics/defense organization located in Camden, NJ, was struggling to meet increasing customer demand. The client was the sole source for a critical classified component, and pressure to increase production throughput caused leaders to contact Competitive Business Solutions (CBS) to help solve the issue.

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Joseph W. Devine

Joseph W. Devine brings over 38 years of exemplary leadership experience to the table. His career trajectory, marked by a deep commitment to patient safety and quality, is defined by his tenure as the President & CEO of Kennedy Health System. Here, his vision transformed the organization into a top tier entity, recognized as a…

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Break Down the Walls: Enhancing Customer-Supplier Relationships

By Todd Hanlin | September 15, 2020

SOLUTION AREA: Operational Excellence, Leadership and Change Management

When we hear the phrase “Customer-Supplier Relationship,” the first thing they tend to think about is external suppliers. We find that regardless of industry, many of our clients have poor relationships with external suppliers, yet this is just the tip of the iceberg.

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How to Effectively Ramp Fast

By Steve Dowzicky | July 09, 2020

SOLUTION AREA: Operational Excellence

While we are living in difficult times, eventually we will return to full capability, and the number one question from our customers will be: “How fast can I get my deliveries?” Being able to ramp in a safe and quick manner has several dimensions to it, and not understanding those and their interactions can lead to instability.

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