Identifying and Empowering Change Agents in Your Organization
Change doesn’t fail because of bad ideas. It fails because the team can’t carry it. Great leaders understand that transformation isn’t just about strategy—it’s about people. To create real, lasting change, you have to recognize the roles your team members are playing in the process and help them evolve. Let’s look at how. The […]
The Four Leadership Types: Visionary, Realist, Critic, Cynic

When crisis hits, great leadership isn’t about one bold voice—it’s about the right voices working in sync. Take the 1995 film Apollo 13. There’s a moment that captures the power of aligned leadership. Gene Kranz, NASA’s flight director, doesn’t save the mission alone. He brings together a team that embodies three essential leadership types: the […]
Driving Strategic Change Through Culture

We have a saying around here: Culture eats strategy for breakfast. In every industry, culture is a powerful force that can either propel or hinder strategic change initiatives, but nowhere is it more apparent than in manufacturing. And as the saying above suggests, a well-crafted strategy alone will not guarantee success unless it’s supported by […]
Bob Morin
“Bringing a team together and watching them build confidence while problem-solving solutions is extremely rewarding… this has always been so satisfying and continues to drive me. When we start seeing waste as the enemy, we begin to foster a consciousness of continuous improvement.” 01 Industry Experience Consumer Products Aerospace & Defense Medical Device Industrial Products […]
You Get What You Measure – False
Many companies that are looking to start a Continuous Improvement program know that they need to drive improvement but are unsure of where to start.
Businesses Need to Start Benchmarking Like Sports Teams
Toyota and Danaher are just a couple of companies that are held up as examples of world-class operating systems and best-in-class lean organizations. While there is much to learn from these companies, I contend business can learn as much by benchmarking good sports teams. In fact, most average sports teams have exceeded some of the […]
Do Not Confuse Confidence with Competence
SOLUTION AREA: Operational Excellence, Program and Project Management
Life is full of examples where people have confused confidence with competence. Too often in business and industry, the consequences can be long lasting.
CBS Engages with Client for a Quick Four-week Return on Its Investment
A CBS client manufactures engineered-to-order, low volume, heavy steel fabrication and welded products with high delivery demands from its customers. The company was under severe cost pressures as profitability and cash flow were not achieving expected results. The client consistently missed labor estimates even though time observations indicated they were attainable. In addition, the client consistently experienced material cost overruns because key components or requirements were omitted during the estimating/quoting process.
Focused Pre-Admission Testing Improvement Processes to Reduce Same-Day Cancellations
Same-day cancellation of surgeries is one of the biggest wastes of resources for a health-care organization. Understanding the immediate need to improve, the leadership and the CBS consultant evaluated several potential approaches and determined that engaging a team of employees was the best way to solve this problem.
Contract Demand ≠ Work Cell Capability
An electronics/defense organization located in Camden, NJ, was struggling to meet increasing customer demand. The client was the sole source for a critical classified component, and pressure to increase production throughput caused leaders to contact Competitive Business Solutions (CBS) to help solve the issue.