Focused Pre-Admission Testing Improvement Processes to Reduce Same-Day Cancellations
CLIENT INDUSTRY: Healthcare
SOLUTION:Operational Excellence, Leadership & Change Management
Same-day cancellation of surgeries is one of the biggest wastes of resources for a health-care organization. Understanding the immediate need to improve, the leadership and the CBS consultant evaluated several potential approaches and determined that engaging a team of employees was the best way to solve this problem.
Read MoreContract Demand ≠ Work Cell Capability
CLIENT INDUSTRY: Electronics/Defense
SOLUTION:Operational Excellence
An electronics/defense organization located in Camden, NJ, was struggling to meet increasing customer demand. The client was the sole source for a critical classified component, and pressure to increase production throughput caused leaders to contact Competitive Business Solutions (CBS) to help solve the issue.
Read MoreDeveloping Client Learning Platform or Lean Six Sigma Blended Learning Program Delivers Results
CLIENT INDUSTRY: A&D
SOLUTION: Training, Operational Excellence
At the time of engagement, the client lacked a comprehensive training strategy around their continuous improvement (CI) activities and wanted a training solution that would create a common language and approach for their team. After reviewing many different approaches and solutions, CBS introduced a blended learning model to develop lean Six Sigma Green Belt and Black Belt practitioners across the client’s organization.
Read MoreOpening the Flow of the Emergency Department
CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence
Leadership in a medium-size Central California hospital found themselves in a situation where patients were arriving to a hectic and congested waiting room with wait times exceeding 3 hours. This was not only dangerous for the patients, but it also damaged the reputation of the hospital within the community. The hospital leadership team determined that something needed to change quickly for the improvement of patient care.
Read MoreSurgical Start Time Reliability: A Study in Improving Profit and Customer Satisfaction
CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence
After listening to patients and their loved ones’ complaints of having to wait well past their scheduled surgery times and considering the hospital’s rising overtime costs, Salina Regional Health Center leveraged their Lean Six Sigma training, the nurses, the managers and the entire surgical unit to help solve both problems. Using proven problem-solving tools, the surgical team identified the main causes of delays and implemented countermeasures that significantly improved both issues.
Read MoreDue Diligence Process Identifies Incremental Costs
CLIENT INDUSTRY: Commercial Manufacturing
SOLUTION: Acquisitions & Integrations
Competitive Business Solutions (CBS) was retained by one of its private equity partners to conduct operational due diligence of a commercial glass processor. This target was a part of a much larger conglomerate and was being split off or “carved out” to form a separate operating company. CBS focused its industry expertise on operational and IT diligence and ultimately helped develop the model for the stand-alone organization.
Read More7-minute Huddle Improves Patient Care and Employee Satisfaction
CLIENT INDUSTRY: Healthcare
SOLUTION: Operational Excellence
The ICU at Salina Regional Health Center was experiencing low employee morale and significant daily overtime due to the extensive monitoring needs of the patients along with the way the mandatory shift transfer meetings were occurring at the end of each shift. For the ICU to run effectively, hospital leadership decided that a Lean Six Sigma project was warranted to improve both areas.
Read MoreCBS Visual Management and Control System Enables Client to Manage Real Time
CLIENT INDUSTRY: Industrial Manufacturing
SOLUTION: Operational Excellence
A CBS client manufactures extremely complex and high tolerance product while operating in a very competitive market with high delivery demands from its customers. In this case, the company was under severe cost pressures as profitability and cash flow were not meeting corporate expectations. Additionally, their customers’ volumes were increasing, and they were not able to keep up.
Read MoreBuilding a Sustainable CAPEX Process for Defense Industry
CLIENT INDUSTRY: Aerospace and Defense Company
SOLUTION: Product and Program Management
A premier global defense, aerospace and security company was looking to expand its operations with additional capital equipment. Over a period of 20 weeks, CBS built a repeatable system that resolved the company’s most pressing program and project management issues, providing visibility into key processes and procedures, which in turn increased project “ownership” and accelerated implementation timelines.
Read MoreReducing Product Reworks, Defects and Costs
CLIENT INDUSTRY: Tier 2 Aerospace and Defense Company
SOLUTION: Operational Excellence, Supply Chain
A global Tier 2 wings supplier with revenues of more than $3 billion was experiencing process issues that compromised its ability to meet customer demands for delivery, cost and quality. CBS helped the client achieve significant reductions in unit labor hours, defect rates and product rework while facilitating a return to on-time deliveries.
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