The True Costs of Poor Quality
When we think about quality in the manufacturing realm, we generally limit our focus to the tangible aspects of products such as parts, components, and their fit, size, finish, and alignment. Poor quality, however, extends far beyond what you can feel and see. As do the effects, not just on the consumer but within the […]
How to Use Problem-Solving Strategies to Reduce Workplace Attrition
Employee attrition, or turnover, is a common problem for businesses of all sizes. It can be costly and disruptive, and it can also damage a company’s reputation. There are many reasons why employees leave their jobs, including uncompetitive compensation, lack of growth or development opportunities, unpleasant or unsatisfactory work environments, and poor management. In many […]
Part 1/2: Five Action Tips to Slay the Data Monster in 2023
SOLUTION AREA: Operational Excellence
In a world where information is captured, analyzed and distributed at the speed of light, data can be your best
friend—or your worst enemy. In the first of our two-part data-focused series, “Five Action Tips to Slay the Data Monster in 2023,” the CBS team looks at how (and you’re your organization can leverage data to develop better business insight, maintain greater productivity and achieve significantly higher profits.
Part 2/2: The Pareto Chart — A Powerful Partner in Data Management
SOLUTION AREA: Operational Excellence
When it comes to business processes, the Pareto Principle tells it like it is: roughly 80% of outcomes are the product of 20% of causes. In the second half of our two-part series, “The Pareto Chart — A Powerful Partner in Data Management,” the CBS team looks at how the daily observation of causes and outcomes can lead to more effective analysis and problem-solving.
Break Down the Walls: Enhancing Customer-Supplier Relationships
SOLUTION AREA: Operational Excellence, Leadership and Change Management
When we hear the phrase “Customer-Supplier Relationship,” the first thing they tend to think about is external suppliers. We find that regardless of industry, many of our clients have poor relationships with external suppliers, yet this is just the tip of the iceberg.
Equipping Your Team: 5 Steps to Leadership-Driven Employee Engagement
SOLUTION AREA: Leadership and Change Management
Whether we want to admit it or not, people are an organization’s most significant asset. The current world environment has made it even more difficult to retain talent, so finding ways to enhance job satisfaction and employee loyalty through employee engagement is critical.
Is the Quality Revolution Dead?
SOLUTION AREA: Transform & Operational Excellence
Strong quality culture leads not only to higher customer satisfaction, but it also drives employee engagement, lowers costs, and improves efficiency throughout an organization. While it’s not as easy as flipping a switch, there are some key steps that can drive sustainable change.
Discipline Counts: Raising the Bar for Lead Time, Cost Savings and Throughput
CBS Consulting worked with a private equity client to greatly improve their operational performance for a recently acquired company. The company was previously family-owned and a quality leader in their industrial equipment market. After our initial assessment, we targeted production costs, production lead time, and capacity/throughput. Additionally, the company lacked several basic business disciplines, like: […]