Change Leadership: How to Be Effective

By Ed Hoffman | May 11, 2020

SOLUTION AREA: Leadership and Change Management

Within Competitive Business Solutions (CBS), we actively debate over the difference between “Change Leadership” and “Change Management”. This debate plays out in industry. In fact, I would go as far as to say that most executives practice Change Leadership but stop short of requiring or driving the necessary tactics of Change Management, thus leaving their staff to struggle to achieve ambiguous expectations.

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Discipline Counts: Raising the Bar for Lead Time, Cost Savings and Throughput

CLIENT INDUSTRY: Private Equity for Industrial Equipment Manufacturer
SOLUTION: Acquisitions and Integrations, Operational Excellence

A private equity client engaged the CBS team to significantly improve the operational performance of a recently acquired company, a family-owned business with a history as a quality leader in the industrial equipment market. CBS targeted production costs, lead time and capacity/throughput as areas of improvement—and implemented business disciplines to help ensure sustainable results.

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Empowering the Center of Excellence

CLIENT INDUSTRY: Aerospace and Defense Company
SOLUTION: Acquisitions and Integrations, Operational Excellence

This manufacturer’s recently established Center of Excellence (COE) was struggling with poor schedule performance, cost overruns and quality issues. In response, CBS developed a balanced set of metrics to drive strategy and highlight gaps. CBS introduced team effectiveness training, team-based management techniques and a reorganized structure. The resulting improvements helped the COE underrun budgets and return over $15M to the business.

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Training the Workforce for Improved Performance

CLIENT INDUSTRY: Aerospace and Defense Company
SOLUTION: Operational Excellence, Leadership and Change Management

A manufacturer of wings and supporting aerostructures was experiencing high rates of employee attrition, which impacted delivery deadlines and revenue goals while compromising important customer relationships. An intensive CBS engagement helped the supplier implement a robust workforce training program, significantly reduce product defects and rapidly improve on-time delivery rates.

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