Author: cbsteam

Change Management | Operational Excellence | Problem Solving/Quality

Part 1/2: Five Action Tips to Slay the Data Monster in 2023
Bycbsteam July 3, 2023October 7, 2025

By Keith Yeater | February 25, 2023

SOLUTION AREA: Operational Excellence

In a world where information is captured, analyzed and distributed at the speed of light, data can be your best
friend—or your worst enemy. In the first of our two-part data-focused series, “Five Action Tips to Slay the Data Monster in 2023,” the CBS team looks at how (and you’re your organization can leverage data to develop better business insight, maintain greater productivity and achieve significantly higher profits.

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Operational Excellence | Strategy

Part 2/2: The Pareto Chart — A Powerful Partner in Data Management
Bycbsteam February 28, 2023October 7, 2025

By Keith Yeater | February 26, 2023

SOLUTION AREA: Operational Excellence

When it comes to business processes, the Pareto Principle tells it like it is: roughly 80% of outcomes are the product of 20% of causes. In the second half of our two-part series, “The Pareto Chart — A Powerful Partner in Data Management,” the CBS team looks at how the daily observation of causes and outcomes can lead to more effective analysis and problem-solving.

Read More Part 2/2: The Pareto Chart — A Powerful Partner in Data Management
Operational Excellence | Problem Solving/Quality

A Practical Approach to Problem Solving
Bycbsteam August 30, 2021November 21, 2025

By David Hoffman, Guest Blogger | August 20, 2021

SOLUTION AREA: Operational Excellence, Program and Project Management, Leadership and Change Management, Supply Chain, Acquisitions and Integration

There is no shortage of advice on how to solve a problem. However, for anyone in a position of responsibility—from a CEO to a floor supervisor—the real challenge becomes which problem to solve first.

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Operational Excellence | Supply Chain

Break Down the Walls: Enhancing Customer-Supplier Relationships
Bycbsteam September 15, 2020October 7, 2025

By Todd Hanlin | September 15, 2020

SOLUTION AREA: Operational Excellence, Leadership and Change Management

When we hear the phrase “Customer-Supplier Relationship,” the first thing they tend to think about is external suppliers. We find that regardless of industry, many of our clients have poor relationships with external suppliers, yet this is just the tip of the iceberg.

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Culture | Leadership

Equipping Your Team: 5 Steps to Leadership-Driven Employee Engagement
Bycbsteam August 9, 2020November 21, 2025

By Todd Hanlin | July 10, 2020

SOLUTION AREA: Leadership and Change Management

Whether we want to admit it or not, people are an organization’s most significant asset. The current world environment has made it even more difficult to retain talent, so finding ways to enhance job satisfaction and employee loyalty through employee engagement is critical.

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Problem Solving/Quality

Is the Quality Revolution Dead?
Bycbsteam May 21, 2020October 7, 2025

By Todd Hanlin | May 21, 2020

SOLUTION AREA: Transform & Operational Excellence

Strong quality culture leads not only to higher customer satisfaction, but it also drives employee engagement, lowers costs, and improves efficiency throughout an organization. While it’s not as easy as flipping a switch, there are some key steps that can drive sustainable change.

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Change Management | Operational Excellence

Why Are Steering Committees Important for Implementing Continuous Improvement Initiatives?
Bycbsteam April 16, 2019October 7, 2025

By Bryan Ward | Apr 16, 2019

SOLUTION AREA: Leadership and Change Management

How often have you seen a completed value stream map with clearly defined projects and a defined Action Plan – yet, momentum is soon lost and the team regresses back to business as usual?

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